Citrix VDI-in-a-Box – 1030 Connection Error

Issue:

Was helping out a friend with a deployment of Citrix VDI-in-a-Box for their company.  After setting up the environment we kept receiving a 1030 Connection error when accessing the virtual desktops from an external connection which utilized CAG 5.04.  After thinking that some ACL in the firewall was missing and waited around for the network folks to return emails, I noticed a very important step you need to configure inside vdiMgr.

Checked all the usual places
  • Is the STA generated from the vdiMrg in the CAG.
  • Used an SSL checker to see if the SSL was created correctly.
  • Checked that the vDesktop DHCP range is in the ICA access control list on the CAG.
  • CHecked that the correct ports are opened up on the firewall.

I found the issue by looking at the default.ica file from WI, and noticing the “Internal HDX gateway IP Addresses” is wrong inside the ICA file and seeing if it has been marked with the internal IP address.

Fix:
If you log in to the vdiMgr console and go to advance properties and look under gateways ensure that you have specified the “Internal HDX gateway IP Addresses” which HAS TO point to the internal IP address of the CAG.