XenApp 6.5 STAID (ctxsta.conf) not updating when using PVS

Been working on yet another XenApp 6.5 upgrade.  I started noticing  issues with the ctxsta.conf file normally located under C:\Program Files (x86)\Citrix\system32\, where the unique STAID does not update when using Citrix Provisioning Services after the host is rebooted on a XenApp 6.5FP1 host.

This could result in issues with applications failing to open when launched via Access Gateway . Please note I only saw this behavior when using the affected servers as a STA on the Access Gateway (in my case AGEE on NetScaler)


  • Windows 2008 R2
  • Citrix XenApp 6.5 FP1
  • PVS 6.1.16
  • Citrix Receiver 13.4


Install this limited hotfix from Citrix (XA650R01W2K8R2X64094) which is now part of  Hotfix Rollup Pack 2 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2

Once this the patch is applied, the and the STA will get configured correctly with your provisioned XenApp 6.5FP1 targets.

This issue does not seem to occur if you don’t utilize PVS