EdgeSight 5.4 Error – Unable to cast object of type ’ProfileCommon’ to type ‘ProfileCommon’


The EdgeSight 5.4 Console  displays the following error message after entering user credentials:

“Server Error in ‘/edgesight’ Application.

Unable to cast object of type ’ProfileCommon’ to type ‘ProfileCommon’.


  • Windows 2008 R2
  • Citrix XenApp 6.5 / Citrix XenDesktop 5.6
  • Citrix EdgeSight 5.4


According to Citrix support the issue occurs on checking the SQL server, it is observed that the disk drive has run out of space (See CTX133609 for more information )

In addition, the problem seems to reoccur even after reclaiming space and restarting the relevant services.

The suggested solution on the article is to to remove and reinstall EdgeSight 😦


  • Disable ASP on the EdgeSight web.config  under “C:\Program Files (x86)\Citrix\System Monitoring\Server\EdgeSight\Pages\” from using profiles… Seems this fixes it sometime, however that didn’t work for me 😦


  • Delete the project folder in the 2.0.50727 Temporary ASP.NET location usually located under “C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files”, restarted services and everything started to work.  This beats having to re-install EdgeSight 🙂


About CyberRuiz
Highly motivated with over 12 years experience on Citrix/VMWare/Microsoft/technologies. Exceptional communication skills and team player. CCIA – Citrix Certified Integration Architect. CCEA – Citrix Certified Enterprise Administrator. VCP – VMWare Certified Professional in ESX 2.x, VI3, VI4 MCSE – Microsoft Certified Systems Engineer

2 Responses to EdgeSight 5.4 Error – Unable to cast object of type ’ProfileCommon’ to type ‘ProfileCommon’

  1. Worked like a charm!
    Thanks, Daniel

  2. MASH says:

    It worked!!
    Thanks, Daniel

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